PROPERTIFIX HANDYMAN & RENOVATION SERVICES LLC — TERMS AND CONDITIONS

Effective October 27, 2026

These Terms and Conditions govern Professional Service Visits, Renovation Project Consultations, repair and maintenance services, punch-list work, renovation work, and related services provided by Propertifix Handyman & Renovation Services LLC ("Propertifix," "we," "us," or "our") in the Dallas-Fort Worth (DFW) area.

Your Property. Our Priority. Let's Get It Fixed.

IMPORTANT — HOW OUR PRICING WORKS: Propertifix prices every job at one flat, all-in price. We do not charge by the hour, half day, or day. The $49 Professional Service Visit is the price of the visit — it is NOT the total price of your repair or renovation work. When you approve work, the $49 you paid at booking is credited in full toward that work. If you decide not to move forward, the $49 is the only amount you pay for the visit.

HOW TO WORK WITH US

- Professional Service Visit — $49, due at booking. A technician comes to your property, reviews the work with you, and gives you one exact flat price for the job on site. The $49 is credited in full toward approved work.

- Flat price by phone — when photos and details are clear enough, we may quote your exact flat price by phone instead. A $49 booking payment secures your appointment and is credited in full toward the approved work.

- Renovation Project Consultation — $149 (60 minutes, on site). For larger renovation projects. The consultation is verbal: we walk the project, discuss scope, options, and budget direction. A $49 deposit is due at booking and credited toward the consultation fee; the balance is due at the consultation. One courtesy reschedule is included.

- Written Estimate Add-On — $249. A detailed written estimate for a renovation project, prepared after a consultation. The full $249 is credited toward the project if you book the work within 30 days.

1. AGREEMENT AND ACCEPTANCE

These Terms form part of every booking, estimate, work order, change order, invoice, and service agreement between you and Propertifix. You accept them when you schedule service, approve an estimate or work order, pay a booking amount or deposit, authorize work to begin, or sign below. If a signed writing conflicts with these Terms, the signed writing controls for that project.

2. AUTHORIZED SCOPE CONTROLS THE WORK

We will perform only the work described in the accepted estimate, work order, booking confirmation, or approved change order (the "Work Order"). Discussions, photographs, advertisements, and preliminary observations do not add to the scope unless included in the Work Order. Any completion date is a good-faith scheduling target unless the Work Order expressly guarantees it. Weather, material availability, concealed conditions, inspections, access, customer changes, and events outside our reasonable control may affect timing.

3. FLAT-PRICE PRICING — NO HOURLY OR DAY RATES

Every job is priced as one exact flat price that includes parts and labor for the agreed scope. We do not split the price into separate labor and parts charges, and we do not add trip fees, dispatch fees, or similar add-on charges to an approved flat price. A punch list is walked with you item by item and quoted as one flat price for the whole list. Your flat price will not change unless the scope changes or a concealed condition is found, and any change requires your approval in a written or electronically approved change order before the additional work is performed.

4. PROFESSIONAL SERVICE VISIT AND ESTIMATES

A Professional Service Visit allows a technician to inspect visible and reasonably accessible conditions, discuss options, and give you your flat price or next steps. The $49 charge is for the visit itself; it is not a promise that work can be completed during the visit, and it is not the total project price. Unless the Work Order says otherwise, a price is based on conditions reasonably observable when prepared. It may be revised if measurements, selections, code requirements, concealed damage, hazardous materials, structural conditions, or other material facts differ from the information available at that time — always with your approval before additional work begins.

5. BOOKING PAYMENTS, CANCELLATION, AND RESCHEDULING

The $49 booking payment is due when your visit or appointment is scheduled and is credited in full toward approved work. If you cancel or reschedule 24 hours or more before your scheduled arrival window, your booking payment is refunded or applied to the new appointment — your choice. If you cancel within 24 hours of the arrival window, do not show, or cannot provide safe and timely access, the booking payment is non-refundable, because that time was reserved for you. If we cancel, we will offer rescheduling or return the amount paid for the unperformed appointment. This section does not limit any cancellation right that cannot legally be waived.

6. DEPOSITS AND SCHEDULING OF APPROVED WORK

Work is scheduled only after the required deposit is received. For most approved jobs, a deposit of 50% of the flat price locks your place on the schedule; smaller jobs may be payable in full at booking. The $49 booking payment already paid counts toward these amounts. The remaining balance is due when the authorized work is completed, unless the Work Order states a different schedule for a larger project.

7. ACCESS AND SITE READINESS

You will provide safe, timely access to the work area, electrical power, water, parking, and other ordinary utilities reasonably needed for the work. You will secure pets, supervise children and occupants, remove fragile or valuable items, identify known hazards, and obtain any required owner, tenant, association, or property-manager approval. Waiting time or a return trip caused by unavailable access, unsafe conditions, missing approvals, or an unprepared work area may require a schedule change or an additional approved charge.

8. CUSTOMER INFORMATION AND AUTHORITY

You confirm that information you provide is accurate and that you own the property or are authorized to approve the work and bind the responsible payer. Property managers and agents confirm they have authority from the owner for the scope, access, and payment obligations they approve.

9. PERMITS, CODES, AND REGULATED WORK

Permits, inspections, engineering, design services, and licensed-trade work are included only when stated in the Work Order. We may decline, pause, or refer work that requires a license, permit, specialist, or condition outside our authorized scope. If a subcontractor is proposed, the arrangement and responsibility for that work will be disclosed before authorization.

10. MATERIALS AND CUSTOMER SELECTIONS

Because your flat price includes parts and labor, materials for the agreed scope are included unless the Work Order says otherwise. Customer-selected decorative fixtures, specialty items, delivery, pickup, disposal, and haul-away are included only when the Work Order says they are included. Customer-selected items remain subject to availability, manufacturer lead times, and compatibility with existing conditions. If you supply materials, you are responsible for their suitability, quantity, quality, completeness, and timely availability. Additional labor, return trips, or delays caused by defective, incompatible, incomplete, or late customer-supplied materials are not included unless approved in writing.

11. CHANGES AND CONCEALED CONDITIONS

Changes to scope, price, materials, or schedule require a written or electronically approved change order. We may stop work when we discover water intrusion, rot, mold, pests, unsafe wiring, plumbing defects, structural movement, code concerns, hazardous or suspected hazardous materials, or another concealed condition. We will explain the condition and any proposed next step before performing additional billable work, except for reasonable emergency action needed to prevent immediate injury or property damage.

12. PAYMENT

Amounts are due on the dates stated in the Work Order or invoice. Unless otherwise stated, the remaining balance is due when the authorized work is completed. Propertifix accepts credit cards, debit cards, and Zelle. We do not accept cash, checks, ACH transfers, or Apple Pay. A 5% credit card processing fee applies to payments made by credit card; the fee is added to the amount due and shown as a line item on the invoice. No processing fee applies to Zelle payments. You are responsible for taxes and approved charges shown on the invoice. A payment dispute does not excuse payment of undisputed amounts.

13. ONE-YEAR WORKMANSHIP GUARANTEE

Propertifix guarantees its workmanship for one year from substantial completion of the applicable work, unless the Work Order provides a different written warranty. If you report a covered workmanship issue within that period and provide reasonable access, our obligation is to inspect and, when covered, correct the defective workmanship within a reasonable time. The guarantee does not cover normal wear, misuse, abuse, neglect, lack of maintenance, customer or third-party work, movement or failure of the building or substrate, pre-existing or concealed conditions, water intrusion from an uncorrected source, pest damage, casualty, or a product or material defect. Manufacturer warranties, if any, are the manufacturer's responsibility. This guarantee does not reduce rights that cannot legally be waived.

14. EXISTING CONDITIONS AND INCIDENTAL EFFECTS

Repair and renovation work may reveal prior damage, noncompliant work, hidden utilities, or mismatched finishes. Exact matches in paint, texture, stain, tile, flooring, grout, hardware, or aged materials cannot be guaranteed unless expressly stated. Reasonable dust, vibration, noise, and minor disturbance are normal consequences of construction work; we will use commercially reasonable care to protect the work area.

15. INSPECTION AND NOTICE OF CONCERNS

You should inspect completed work promptly and identify visible concerns before final payment when practical. Warranty or damage claims must describe the issue and give us a reasonable opportunity to inspect and cure before another contractor changes the disputed work, except when immediate action is reasonably necessary to prevent injury or additional property damage.

16. LIMITS OF RESPONSIBILITY

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, exemplary, or consequential damages arising from the services. Propertifix's total liability arising from a Work Order will not exceed the amount paid to Propertifix under that Work Order. These limits do not apply to gross negligence, intentional misconduct, or liability that cannot legally be limited.

17. COMMUNICATIONS AND PROJECT RECORDS

You consent to service-related calls, emails, and text messages at the contact information you provide, including scheduling, arrival, estimate, invoice, payment, warranty, and review communications. Message and data rates may apply. Marketing messages, if any, are governed by the consent and opt-out terms presented with them. We may photograph the work area to document conditions, scope, progress, and completion. We will not use identifiable images of you or your private belongings for public marketing without separate permission.

18. DISPUTES AND GOVERNING LAW

Before filing a claim, each party will give the other written notice describing the dispute and a reasonable opportunity to discuss and resolve it. Nothing in this section prevents either party from seeking emergency relief, preserving a lien or deadline, using small-claims court when eligible, or exercising a right that cannot legally be waived. Texas law governs these Terms, without regard to conflict-of-law rules. Any court proceeding will be brought in a court with jurisdiction in Dallas County, Texas, unless applicable law requires another location.

19. GENERAL TERMS

If any provision is unenforceable, the remaining provisions remain effective. A waiver on one occasion is not a continuing waiver. You may not transfer a Work Order without our written consent. These Terms, together with the accepted booking, estimate, Work Order, change orders, and invoice, are the complete agreement for the services and replace prior statements about that project. We may update these Terms for future bookings. The version accepted for a booking governs that booking unless both parties agree otherwise in writing.

Questions or service concerns: Contact Propertifix at [email protected] or (214) 210-1111.

Propertifix Handyman & Renovation Services LLC, 1920 N Interstate 35 E Rd #111, Lancaster, TX 75134.